Plabio offers a strict 1-year warranty for Plabeau from the date of purchase. For repair or return inquiries, please contact Plabio PH at +63995-371-2230. (Please…
How much is shipping?
Within Metro Manila: Shipping within Metro Manila is P120 payable to the courier upon delivery. For COD or arranging your own pickup, please…
How long should I use the Plabeau for each session? Is it okay to use it continuously in one spot?
The recommended time for one session of full-face Plabeau use is 10 minutes. You can use the Plabeau in one section, or you can gently…
The light on my Plabeau device blinks and then turns off even after I have fully charged it. What is causing this?
Please check that you are charging the device properly. If you are using your personal 5-Pin cable to charge the device, please try charging it…
Is it normal to feel a slight electrical charge from the handle of the device?
The feeling of a slight electrical discharge can vary from user to user. We recommend turning the device off and back on. If the feeling…
When I use the Plabeau, the sound gets louder over certain areas of skin and quieter over others – is this normal?
Yes. The electrical resistance of the skin varies depending on the area of the face, such as forehead, cheek, and so on. The intensity of…
I feel a slight prickling sensation while using the Plabeau, is this normal?
Depending on your skin type, you may feel a slight prickling sensation while using the Plabeau device. However, this does not change the efficacy product…
Does the Plabeau help with psoriasis as well?
Using the Plabeau along with the accompanying Ceracream can help add and trap moisture into your skin. This intensive moisture care can help symptoms of…
What exactly does the Plabeau do? How does it work on the skin?
The Plabeau device sterilizes harmful bacteria and helps the skin regenerate quickly. It effectively removes impurities from the skin through sterilization, and improves wrinkles and…
How long can I use the Plabeau for after purchasing?
The Plabeau itself can be used permanently. The lithium ion battery used by the device is guaranteed to discharge over 1000 times over its lifespan.…