Plabio offers a strict 1-year warranty for Plapet from the date of purchase. For repair or return inquiries, please contact Plabio PH at +63995-371-2230. (Please…
How much is shipping?
Within Metro Manila: Shipping within Metro Manila is P120 payable to the courier upon delivery. For COD or arranging your own pickup, please…
How long does it take to fully charge the Plapet, and how long can I use it after it’s fully charged?
The Plapet takes approximately one hour to fully charge. The Plapet can be used about 5 to 6 times, 8 minutes per session, after being…
Are there any precautions while using the Plapet?
Please be sure to switch off your Plapet after use, or else the built-in battery may die out if left on. Please switch the device…
Can I use the Plapet on my pet with their name tags on?
Please remove any metallic accessories from your pet (collar, name tags, leash, etc.) before using the Plapet.
Can I use the Plapet device on wet fur?
Please fully dry your pet before using the Plapet, and avoid areas with moisture such as the eyes, nose, mouth, and so on!
Can I use the Plapet with other fur/skin care products?
Please use the Plapet device prior to applying any other topical treatments/fur care products. In fact, the plasma treatment can increase the absorption of the…
Can I use the Plapet several times in a day?
We generally recommend you use the Plapet 1-2 times a day for 8 minute sessions each. However, it is completely safe to use the device…
Is it normal for the Plapet to make sounds while in use?
Yes, the sound is coming from the plasma generation in the Plapet device.
Is it normal to smell a particular, metallic order when using the Plapet?
The Plapet generates plasma ions which are known to produce slight metallic odor. The odor is a completely natural byproduct of ion generation and is…